Excellent service and professionalism. Had a great cleaning for my 11-year-old. Very happy
-Liam G., Seattle, WA
I didn’t realize that getting a crown could be so easy. Dr. Aylen just breezes through the process with a level of competence and efficiency that I’ve never seen in my many years of dental visits – and that includes dentists who hold faculty appointments at UW. And she and the staff I worked with on this visit are models of thoughtfulness. This may be the only dental practice in town capable of making getting a crown a pleasant experience.
-Verified Patient, Seattle, WA
Dr. Aylen makes the dental experience very relaxing and comfortable. I had my wisdom teeth removed and I was extremely nervous before but like always dr. Aylen had me relaxed and ready to go and when the procedure was done I was given instructions on how to heal properly and left confidant about the whole procedure. A gentle, kind, and relaxed dentist is hard to find, but our family found one.
Thank you Dr. Aylen and staff.
Dr. Aylen and the staff at Northgate Smiles are the epitome of professionalism. Their level of customer care is second to none. In addition to outstanding medical care their understanding and handling of insurance paperwork makes any dental visit as painless as possible and even enjoyable.
One of the most rewarding experiences of my life was having some dental work done at Northgate Smiles in Northgate, Washington. I know what you’re thinking; rewarding experience and dental work is an oxymoron (the two don’t go together). But it’s true. I’ve had plenty of dental work in my 64 plus years on this earth so I know from whence I speak. I’ve even had the experience where the dentist put his knee in my chest to extract a wisdom tooth (the tooth was wise but he wasn’t). But getting back to Northgate Smiles- from the time you walk into the waiting room there is an atmosphere of calm. The décor is not only tasteful but also reassuring.
The professionalism and friendly approach of the reception staff when they greet you further adds to a comfort feeling that everything is going to be all right. Dr. Karla Aylen and her support staff made the whole process of injecting novocaine, the drilling the scraping seamless and pleasant. Did I say getting needles, drilling and scraping were pleasant? Yes I did because it was. In fact, we joked (well I mostly joked) and laughed a lot during the entire process and on both visits.
They must have thought me weird to be joking like that but they made me feel so safe and comfortable. Most dentists want to get you in and out “NEXT”. But Dr. Karla and her staff made it seem as if I were the only patient for that day. She went over and over each procedure many times until she deemed it perfect. This next statement might seem politically incorrect but I will say it anyway. I LIKED, NO LOVED THE FACT THAT THE ENTIRE STAFF WERE WOMEN- HURRAH FOR THEM.
-RONALD FAUNTLEROY (Still smiling)